Last Updated: [03/06/2025]

At Everyday Essentials UK, your satisfaction is our priority. If you are not entirely happy with your purchase, we’re here to help.

Returns

You have 14 days from the date you receive your item to request a return.

To be eligible for a return:

• The item must be unused and in its original packaging.

• You must provide proof of purchase (order number or receipt).

• Certain types of items cannot be returned, such as:

  • Perishable goods (e.g., groceries, pet food)

  • Personal care items (e.g., opened beauty or hygiene products)

  • Gift cards or downloadable products

How to Initiate a Return

1. Email us at support@everydayessentialsuk.com with your order number and reason for return.

2. We will respond with return instructions and the return address.

3. Customers are responsible for return shipping costs unless the item was faulty or incorrect.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original payment method within 5–7 working days.

• If the return is due to our error (e.g., damaged, defective, or wrong item), we will cover return shipping and offer a full refund or replacement.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at support@everydayessentialsuk.com.

Late or Missing Refunds

If you haven’t received your refund after 7 working days:

1. Check your bank account again.

2. Contact your bank or credit card company — it may take some time before your refund is officially posted.

3. If you’ve done all this and still have not received your refund, please contact us.

Contact Us

If you have any questions about returns or refunds, please don’t hesitate to reach out:

📧 Email: support@everydayessentialsuk.com
📍 Address: [36 Morris Lane ls53jd]